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33.13. Using Retail Promo Codes
Retail promo codes can be used in the retail terminal or online.
To apply a retail promo code in the retail terminal, click the "Apply Promo Code" button as shown here:
This will open the "Promo Code" window were you can enter the retail promo code.
If your guest has multiple codes they want to use, you can enter multiple codes at the same time. To enter multiple codes type in each code followed by a space as shown here:
For online guests, they will enter their promo codes in the "Promo Code" field on the check out page.
If they have more than one code they wish to use they can also enter multiple code by entering each code followed by a space as shown here:
Arctic will also show the amount of the discount for each item the codes are applied to in both the retail terminal and online.
Retail Terminal
Checkout Page
This makes it easy to see where the codes are applied and how much the discount is. For carts with multiple items in it, this also makes it easy to see what items the code applied to and which it did not.
Retail promo codes are applied exclusively, meaning that if multiple codes are used, Arctic will give the guest the discount that gives them the greatest benefit but it will NOT stack the discounts if each code applies to the items in their cart. For example, if the guest has a code for $5 off and a code for $10 off, the guest will get the $10 discount and the $5 discount will not be applied.
If you have any questions about applying retail promo codes either online or in the retail terminal, please contact support and we will be happy to help.